Meta / Facebook Lead Ad Compliance: Scesny Roofing ("we," "our," or "us") respects your privacy. This policy outlines our

collection, use, and strict protection of information submitted via Facebook & Instagram Lead Forms, landing pages, and

telephone inquiries (207-GET-ROOF).

1. Information We Collect

When you complete a lead form on Facebook/Instagram or submit an inquiry through our website, we collect information

necessary to deliver accurate roofing estimates and scheduling, including:

• Contact Information: Full Name, Phone Number, Email Address.
• Property Details: Residential/Commercial address, zip code, roof type, age of roof, and specific concerns (e.g., winter damage, leaks, missing shingles, storm damage).
• Automated & Technical Data: Standard campaign tracking tags (UTM parameters, Meta Pixel data, browser type) to assess advertising performance.

2. How We Use Your Information

We use the data gathered strictly for legitimate business and customer service purposes:

• Contacting you via phone call, SMS text message, or email regarding your requested Free Pre-Winter Roof Inspection or quote.
• Scheduling site visits and dispatching roof evaluation specialists.
• Providing ongoing status updates on estimates, warranties, and roofing consultations.
• Complying with applicable local, state (Maine), and federal consumer protection regulations.

3. SMS & Mobile Communications (A2P 10DLC & TCPA Compliance)

By providing your telephone number via our lead generation forms, you consent to receive informational and transactional

communications, including SMS/MMS messages and calls from Scesny Roofing.

• No Third-Party Sharing for Marketing: We will never sell, rent, lease, or share your mobile opt-in data or personal contact information with third parties or affiliates for their own marketing/promotional purposes.
• Opt-Out Policy: You may cancel SMS notifications at any time by replying STOP. For support, reply HELP or call 207-GET-ROOF. Standard message and data rates may apply.

4. Third-Party Service Providers

We only share data with trusted technical service partners strictly necessary to run our customer management and

communication workflows (such as secure CRM databases, automated scheduling tools, and lead notification systems). All partners are legally required to maintain data confidentiality and security.

5. Data Security & Storage

We implement strict administrative, technical, and physical safeguards designed to protect personal information against

unauthorized access, destruction, use, modification, or disclosure. Lead submissions are stored in encrypted, password-protected CRM environments.

6. Your Privacy Rights & Opt-Out Options

You have the right to:

• Request access to or a copy of the personal details we hold about you.
• Request correction, deletion, or complete removal of your contact information from our active databases.
• Opt out of future marketing communications at any time.

7. Contact Information & Data Requests

To exercise your privacy rights, ask questions about this policy, or update your information, please contact us directly:

Company: Scesny Roofing

Telephone: 207-GET-ROOF (207-438-7663)

Region Served: Bangor, Penobscot County & Surrounding Maine Communities

Direct Inquiries: info@scesnyroofing.com / penobscotroofgrant.com